Privacy Notice
Last updated 24 September 2026
Who we are
RDS HUB LTD (company number 16285288), trading as Rana Driving School and RDS dual-control car hire / test-day car service, is the data controller for the personal data described in this notice. Trading address: 6 Exeter Place, Walsall WS2 9UQ.
Data we collect, by service
- Lesson enquiries: name, phone number, area/postcode, lesson type, and instructor preference.
- Test-day car hire enquiries: the above, plus your DVSA test booking details, a screenshot of your DVSA booking confirmation, and a photo of your provisional licence.
- Dual-control / vehicle hire: your driving licence and identity documents, insurance documents (where you supply your own cover), vehicle-check photos and videos at start and end of hire, your e-signature and its audit trail, and payment references (we do not store full card numbers).
- SMS / text messages: the content and delivery status of texts we send about your booking, lesson or hire, and any replies you send us.
Why we use it, and our lawful basis
We use your data to arrange and deliver lessons, test-day hire and dual-control hire, to communicate with you about your booking, and to meet our legal and insurance obligations. Our lawful bases are:
- Performance of a contract — arranging and running your lesson, test-day hire or vehicle hire.
- Legitimate interests — following up enquiries, preventing fraud and damage disputes, and improving our service.
- Legal obligation — DVLA/DVSA checks, insurance requirements, and passing on details relating to penalty charge notices (PCNs) where the law allows it.
We do not rely on consent as our lawful basis for the processing above.
Who we share it with
- Google Workspace / Google Drive — our storage and enquiry-handling systems.
- Our banks — Starling (RDS HUB) and Airwallex (TestNow) — for processing payments, kept separate to their respective business.
- Our SMS gateway provider, to send booking and hire messages.
- Insurers and relevant authorities (e.g. for PCNs or vehicle-related enquiries), where we're required or permitted to share details.
We do not sell your data. We do not share it outside these purposes without telling you.
How long we keep it
| Data | Retention |
|---|
| Licence & ID images | End of hire + 6 months |
| Vehicle-check media, signed agreements & payment records | 6 years |
| Enquiries that don't convert into a booking | 12 months |
| Telematics data (where used) | 12 months |
Your rights
Under UK GDPR you have the right to ask us for access to your data, to have inaccurate data corrected, to ask us to erase or restrict it, and to object to certain processing. To exercise any of these, contact us using the details below. If you're not satisfied with our response, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Contact us about your data
Email info@rds-hub-ltd.co.uk, or call us on 07828 419 880 (lessons) or 07925 629 065 (test-day / hire).